RESERVATIONS POLICY
Walk-ins are always welcome but in an effort to offer a great experience for those who prefer reservations, we'd like to share some important information about our reservation policy.
Credit Card Reservation: We kindly request a credit card to secure your reservation. Don't worry; your card won't be charged when you book.
Complete Parties: Our cozy restaurant has limited seating, so we can only seat complete parties. This means there won't be any waiting at the table. We appreciate your understanding as this is solely due to our restaurant's size and seating capacity.
Late Arrivals: If your party is running late for your reservation, no need to panic! You have a 10-minute grace period before we consider giving your table to another party. Please do your best to arrive on time or give us a call to let us know if you are on your way or need to reschedule to ensure you get the best experience
Reservation Changes: Life can be unpredictable, so if you need to adjust your reservation time or the number of guests, we kindly ask for a 24-hour notice. This allows us to do our best in accommodating your party's needs.
Late Cancellation and No-Shows: We understand that sometimes plans change, but due to our limited seating and high demand, we have a policy. If you're more than 10 minutes late with no communication, your reservation will be voided, and you'll need to reschedule. Additionally, in the event of a "no-call," "no-show," or late cancellation within 24 hours, a $10 per person fee will be charged.
We hope this policy ensures a smooth and pleasant dining experience for all our valued guests. Thank you for choosing Kie Gol Lanee and we look forward to serving you soon!